Shipping policy

All orders are processed within 1-2 days and are shipped from our Sydney office via Australia Post.

Australia & New Zealand

Standard Shipping: Free Standard Shipping

-Takes 2-5 days on average for your package to arrive. 

Shipping to Western Australia/Non Metro locations:

-Takes 7-9 days on average for your package to arrive.

 

Express Shipping: $10 or FREE on orders over $60

-Takes 1-3 business days on average for your package to arrive. 

Shipping to Western Australia/Non Metro locations:

-Takes 3-7 business days on average for your package to arrive.

International 

Standard Shipping: FREE on orders over $40

-Takes 9-14 business days on average for your package to arrive. 

Shipping Remote/Non Metro locations:

-Takes 10-17 business days on average for your package to arrive.

 

Express Shipping: $30 or FREE on orders over $90

-Takes 7-10 business days on average for your package to arrive. 

Shipping to Remote/Non Metro locations:

-Takes 8-12 business days on average for your package to arrive.

 

Track Your Order

Once your order has been placed you will receive a confirmation email with your order number. Order tracking details will be sent separately with 2 business days.

If you have not received your confirmation email you can contact us at:

email: hello@soothingskies.com

Please include your name, phone number, email address and order information.